The last couple of days I had all kinds of plans regarding my online business. I had so much to do. But after uploading the new version of WordPress (3.6) I have noticed that one of my favorite plugins is no longer working. No problem. I downloaded the new version of the plugin that was compatible with WP 3.6 and I was off to the races. Well, that’s what I thought. The plugin still did not work.
I did everything I could think of to make the plugin work, such as deactivating all other plugins, making sure that all plugins were updated, clearing my blog cache… The works. Nothing helped.
My next step was to contact the developer of the plugin. I also contacted Hostgator, my web host, as sometimes they are able to help solve issues with WordPress blogs. The technician from Hostgator spend about 20 minutes trying to figure out this problem. Together we tried all kinds of maneuvers. But, he was just as baffled as I was. It was pretty upsetting and I finally gave up and turned the computer off. So much for my great plans
This morning I received an email from the developer’s help desk:
I have forwarded all details to our programmer.
I might receive update next week since our programmers do not work during weekends.
Also, try to clear browser cache and check if we will have same problem.
Sometimes this resolves the issue.
The most important sentence from the response is highlighted. Although I cleared my blog cache it did not occur to me to clear my browser’s cache. And, voilà…after I cleared the browser’s cache, the plugin works…
What a bummer. Wasting all this time on discussions and frustrations when all I had to do is to clear the browser’s cache. This is just a perfect example of over complicating things and forgetting about the simple and obvious.
Naturally, when something goes wrong with my WordPress blog, I always think of the most complex issues like database, server, other plugins…and then my whole day is ruined. I guess I think that way because I am still intimidated by the geekie. I would never think that the browser may be at fault. That’s too simple!
Why Clearing The Browser Cache May Solve Your WordPress Blog Problems
When you first visit a web page, it often takes a while to load, right? But the next page you visit within that site doesn’t take so long to load. This is because, in an effort to be helpful, the browser stores the information on your computer so it reloads it from your computer, not from the actual site. This is called the cache and it is meant to speed up your Internet browsing.
The term cache may sound familiar. Remember the pirates and thieves of old who would stockpile their treasures in a cave, hole in the ground, or somewhere “safe”. Called the cache, the Internet browser stores files and information for the browser to reuse when the page is refreshed or viewed again.
The problem comes when you make a small change to your site and the browser doesn’t recognize it as a significant change, so it reloads the same page you just looked at. The solution is to clear or empty your browser’s cache. Source: Codex
That is exactly happened in my case. For some reason my browser did not recognize the changes I made (ie. uploading the new version of the plugin) and the plugin continued “not working” in the eyes of my browser.
There is a moral to this story, of course. Most of the time, especially if we are not 100% well versed on the subject we perceive everything as complex and complicated. To clear browser cache in order to solve WordPress blog problems….? That is way too simple… Most of us never consider simple, which leads to unnecessary frustrations and a waste of time. Next time, I’ll make sure to address the simple before I will turn on my panic mode.
Let me know about your experiences in the comment section, I am sure you have a few stories to tell as well.